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Terms of Use

The rules for using Craft Caro — please read them; by using the app or website you agree to them.

Last updated: 5 October 2026

1. Accepting these terms

These Terms of Use (“Terms”) are an agreement between you and Craft Caro (“we”, “us”) for the Craft Caro Android app and craftcaro.com (together, the “Service”). By creating an account or using the Service you accept these Terms, our Privacy Policy, our AI & Content Policy and our Refund & Cancellation Policy. If you don't agree, please don't use the Service.

You must be 18 or older, or use the Service with the consent and supervision of a parent or guardian.

2. Your account

  • Sign in with a phone number, WhatsApp, Truecaller or Google. Give accurate details and keep them up to date.
  • You're responsible for activity on your account. Keep access to your phone and sign-in methods secure, and tell us if you think someone else is using your account.
  • One person, one account. Don't create accounts to get extra free credits or to avoid a suspension.

3. Using the app and designs

We give you a personal, non-exclusive, non-transferable licence to use the Service. Designs you create with Craft Caro — templates combined with your own name, photo, logo and details — may be used to promote yourself, your business or your cause, and shared on social media, WhatsApp and similar channels.

You may not:

  • resell, sublicense or redistribute our templates, frames, stickers, backgrounds, music or other assets on their own, or as templates in another product;
  • copy, scrape or bulk-download content from the Service, or copy the app's design or code;
  • remove watermarks except by the methods the app offers (for example a premium plan or unlock);
  • use our name or logo in a way that suggests we endorse you.

Festival, devotional and other designs may include third-party symbols, artwork or music provided under licence; they are licensed to you only as part of designs made in the app.

4. Your content

You own the photos, logos, text and music you upload (“Your Content”). You give us a worldwide, non-exclusive, royalty-free licence to host, store, process, resize and display Your Content only as needed to provide the Service to you (for example to place your logo on a design or create an AI image you requested). Music you upload and choose to submit may, once approved, be offered to other users in the music library; you can ask us to remove it at any time.

You confirm that you have the rights to Your Content and the consent of every person who appears in photos you upload, and that it doesn't break any law or anyone's rights.

5. What's not allowed

Use the Service lawfully and follow our AI & Content Policy. In particular, don't use it to create or share content that is illegal, hateful, sexually explicit, harassing, defamatory, misleading, or that impersonates someone; don't attempt to hack, overload or reverse-engineer the Service; and don't use bots or automation.

6. AI features

  • AI photos and videos are generated automatically. Results can be imperfect, inaccurate or unexpected; review them before sharing.
  • Each creation uses AI credits. The cost is shown before you start. If a creation fails, the credits are returned to your balance automatically.
  • Upload only photos of yourself, or of people who have agreed. Don't use AI features to create misleading content about real people, or to present AI images as real.
  • We may block a request or a result that breaks our Content Policy.
  • Paid features are bought in the app through Google Play and are subject to Google Play's terms. Prices are shown in the app before you pay.
  • Subscriptions renew automatically at the end of each period until you cancel in Google Play. Cancelling stops future renewals; you keep access until the end of the period already paid for.
  • AI credits and one-time unlocks are tied to your account, have no cash value and can't be transferred or exchanged for money. Credits don't expire while your account is active.
  • If a purchase is refunded or reversed, what it unlocked (premium access, credits or an unlock) is removed.
  • Refunds and cancellations are covered by our Refund & Cancellation Policy.
  • We may change prices or features of plans in future; changes to an existing subscription's price follow Google Play's notice rules.

8. Third-party services

The Service uses services such as Google Play, Google Sign-In, Truecaller, WhatsApp sharing and ad networks. Your use of them is also governed by their own terms. We're not responsible for third-party services or websites we link to.

9. Changes, suspension & termination

We continually improve the Service and may add, change or remove features or content. We may suspend or close accounts that break these Terms or the law, harm other users, or put the Service at risk; where reasonable we'll tell you why. You can stop using the Service and delete your account at any time. Sections that by nature should continue (licences you gave us for content already shared, disclaimers, liability, law) survive termination.

10. Disclaimers

The Service is provided “as is” and “as available”. To the extent the law allows, we don't promise that it will be uninterrupted, error-free, or that every design or AI result will meet your expectations. Festival dates and information in designs are provided for convenience; please check important dates and details yourself.

11. Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental or consequential losses (such as lost profits or data), and our total liability for any claim related to the Service is limited to the amount you paid us in the three months before the claim. Nothing in these Terms limits liability that cannot be limited by law.

12. Indemnity

You agree to compensate us for losses and costs arising from Your Content or your breach of these Terms or the law, to the extent permitted by law.

13. Governing law

These Terms are governed by the laws of India. Disputes will be handled by the competent courts in India. Before going to court, please contact us — most issues can be solved quickly.

We may update these Terms. We'll change the “Last updated” date and, for important changes, tell you in the app. Continuing to use the Service after changes take effect means you accept them.

14. Contact & grievances

Craft Caro
Email: support@craftcaro.com

Grievance Officer (Information Technology Rules, 2021 and Digital Personal Data Protection Act, 2023)
Email: support@craftcaro.com
We acknowledge complaints within 24 hours and aim to resolve them within 15 days.